This Pre-course Technical Checklist is issued by Mentorly Ltd, trading as Global Founder Lab (referred to as 'we', 'us', or 'our' in this document).

Registered Office: 82a James Carter Road, Mildenhall, United Kingdom, IP28 7DE

• Company Registration Number: 15668177
• Contact Email: academic@globalfounderlab.com
• Web: https://www.globalfounderlab.com

To ensure you can participate fully in our live sessions, please complete the following checks at least 3 days before the course start date. 
 

1. Device and Operating System 

We recommend using a desktop or laptop computer for the best experience. 

• Windows: Windows 10 or 11 (Home, Pro, or Enterprise; S Mode is not supported).
• macOS: One of the three most recent versions (e.g., macOS 13, 14, or 15).
• Processor: Dual-core 2GHz or higher (Intel i3/i5/i7 or AMD equivalent).
• Memory (RAM): Minimum 4GB (8GB recommended for optimal video performance). 
   

2. Internet Connection 

A stable broadband connection is essential. 

• Minimum Speed: 1.5 Mbps upload/download for 720p HD video sessions.
• Recommendation: Use a wired Ethernet connection if possible, or stay close to your router if using WiFi.
• Test Your Speed: Use a tool like Speedtest.net to verify your connection meets these requirements. 

3. Audio & Video 

• Webcam: A functioning built-in or USB plug-in webcam is required for all sessions.
• Audio: A headset with a microphone is highly recommended to reduce background noise and prevent echo for other participants. 

4. Software & Platform  

• Platform: Ensure you have the latest version of Zoom installed on your device.
• Browser: If joining via a web browser, please use the most recent version of Safari, Chrome, Edge, or Firefox.
• MacOS Users: If using Safari, ensure you have granted permission for the browser to access your camera and microphone in your "System Settings."
• Test Link: Visit the Zoom Test Meeting to verify your camera and microphone are working correctly.

5. Environment

• Space: Find a quiet, well-lit space where you will not be interrupted. Please refer to our Safeguarding policy and Online Participant Code of Conduct for age-group specific advice and requirements. 
• Power: Ensure your device is plugged into a power source to avoid battery failure during live delivery.

Important Legal Reminder 

As per Section 5.3 of our Terms of Service, we are not liable for absences or missed content due to issues originating on your end, such as local internet failure, hardware incompatibility, or failure to perform these technical checks in advance. Please refer to our full Terms of Service for further information.