This Online Participant Code of Conduct is issued by Mentorly Ltd, trading as Global Founder Lab (referred to as 'the Company', 'we', 'us', or 'our' in this document). 

Registered Office: 82a James Carter Road, Mildenhall, United Kingdom, IP28 7DE

• Company Registration Number: 15668177
• Contact Email: academic@globalfounderlab.com
• Web: https://www.globalfounderlab.com

To ensure a high-quality, professional, and safe learning environment for all participants, we require all students to adhere to the following standards during live sessions.
 

1. Professionalism and Presence 

• Mandatory Video Participation: To maintain engagement and meet requirements, cameras must remain on at all times. Being visible on camera is a requirement for attendance; if your camera is off, you will be considered "absent," which may affect your eligibility for course completion or certification. Please remain muted when not speaking to minimize background noise.
• Technical Readiness: It is the participant's responsibility to ensure they have a functional webcam and sufficient internet bandwidth to support video before the course begins. If you experience a sudden technical failure, you must notify the instructor immediately via the chat box.
• Professional Environment: You must join all live sessions from a suitable, quiet location. To protect your privacy and maintain a professional learning space, beds must not be visible on camera. We recommend a dedicated workspace. If you must join from a bedroom, you must use a blurred or neutral virtual background.
• Attire: Please dress as you would for a professional in-person seminar.
   

2. Respectful Engagement

• Communication: Treat the instructor and your fellow peers with respect. Harassment, discriminatory language, or aggressive behavior will not be tolerated.
• Interruption: Use the "Raise Hand" feature or the chat box as directed by the instructor to ask questions.
• Chat Etiquette: Keep the chat focused on the course content. Do not use the chat for spamming or promoting external services.

3. Privacy & Confidentiality 

• The "Virtual Room" Rule: Information shared by peers during live discussions is confidential. Do not discuss or share a fellow student's personal or professional details outside of the session.
• Recording Prohibition: As per our Terms of Service, you are strictly prohibited from recording, screen-capturing, or photographing any part of the live sessions.
• AI Assistants: The use of unauthorized AI recording or note-taking bots is strictly prohibited. Any such 'users' detected in the session will be removed immediately by the moderator.

4. Technical Integrity   

• Account Sharing: Your joining link is unique to you. Do not share your access credentials with anyone else.
• Disruption: Do not intentionally disrupt the technical delivery of the course (e.g., through unmuting inappropriately or screen-sharing without permission).

5. Professional Boundries & Social Media

• No Private Contact: To maintain professional boundaries, students must not contact the instructor via private channels, including but not limited to personal email, WhatsApp, or Social Media direct messaging. All course-related queries must be directed to academic@globalfounderlab.com.
• Social Media Following: Students are prohibited from requesting to follow, or "friending," the instructor’s personal social media accounts.
• Safeguarding (Ages 16-17): For students under the age of 18, these boundaries are strictly enforced as part of our Safeguarding Policy. Any attempt by a minor to contact an instructor privately, or vice versa, will be reported to the Company’s Safeguarding Lead and may result in immediate expulsion from the course. For the 16-17 age group, private messaging between participants outside of the official platform is strictly discouraged to ensure a safe environment for all minors.

6. Reporting a Concern 

Your safety and comfort are our priority. If you feel uncomfortable, witness a breach of this code, or have a concern during a live session, please use the in-platform chat feature to message the Host/Moderator directly. Alternatively, you may email academic@globalfounderlab.com immediately following the session. All reports are handled with discretion and will be reviewed by our Management or Safeguarding Lead.

Enforcement

Adherence to this Code of Conduct is a condition of enrolment. Failure to comply with these standards may result in the following actions:

• Immediate Action: For minor disruptions, you may be warned, muted, or temporarily removed from the current live session.
• Permanent Removal: Severe or repeated breaches will lead to permanent removal from the course and all associated platforms without a refund.
• Company Discretion: As outlined in our Terms of Service, the Company reserves the sole right to determine the severity of a breach and take appropriate action to protect the safety and integrity of the learning environment.
• Reporting: Any serious breach of "Section 5: Professional Boundaries" will be documented and reported to the Company’s Safeguarding Lead (for participants aged 16-17) or Management (for adults). Where necessary, such breaches may be reported to relevant external authorities or parents/guardians (for minors).